Unhappy with our product or noticed a manufacturing defect? No worries!

For initiation of returns or exchange, simply write to us at theboss@2dp.co.in. Returns/Exchanges need to be initiated within 3 (three) days from the date of delivery.

What is the pickup process?

Once the process for return/exchange has been initiated, our logistic partners will get in touch with you to get the item picked up at your doorstep within 5 working days.

When will the new product be shipped in case of an exchange?

Exchanges are typically processed within 3 days of receiving the returned item. Please ensure that the product is in its original condition (unworn, unwashed, and with all tags attached) and properly packaged. Kindly mention the order/invoice number on the package to facilitate the process.

When will I receive the refund for my return?

Refunds for returned items are typically processed within 3 business days after we receive and inspect the returned product. After approval, we will initiate refund to your original payment method. Depending on your bank, refunded amount may take additional days to reflect in your account.

Can I cancel my order?

Orders once placed are not cancellable.

Note: In case of returns and/or exchange, the cost to be borne by the customer.